February 26th, 2021

  • 21:20UTC A small number of customers still have virtual routers in a down state
  • 23:23UTC We have identified the source of the problem and are engaging GTT and Cogent NOCs

We continue to work towards bringing these servers back online.

On Friday, February 26th we performed four upgrades to our NY1 site to improve network capacity and performance. These upgrades include:

  1. Increasing our datacenter footprint
  2. Moving our borders off of Linux based routers to the Arista 7280R series
  3. Upgrading our GTT capacity
  4. Adding Cogent as an upstream

In order to accomplish these upgrades, there will be a scheduled maintenance window for NY1 from 10:00AM to 16:00 EST (15:00 - 21:00 UTC). Our changelog will be updated throughout the maintenance window with updates.

Included in these upgrades is a new set of BGP communities that can be used to influence routing policies inside of Neptune's network. These are published on our peering page.

February 15th, 2021

  • Added a documentation section to the main website 🎉